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Common Denial Reasons

  • Any claims submitted with a cash register receipt.
    • The supporting documentation must include the patients name, date of service and amount of service.
  • Prescription denials
    • Cash register receipts insufficient. Please submit the pharmacy receipt that is provided with the prescription (itemized receipt).
  • Co-pays
    • We cannot accept any credit card receipts for this. The supporting documentation must include the patients name, date of service and amount of service.

 

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